13:29:59: Thread:8092(ERROR) : ACU Configurator, Category: -HECI- Source: HECIWin.cpp : HECIWin::_doIoctl Line: 410: Intel(R) Management Engine Interface error- I/O control command The handle is invalid. 13:29:59: Thread:8092(DETAIL) : ACU Configurator, Category: -HECI- Source: HECIWin.cpp : HECIWin::Init Line: 191: Connected to the Intel(R) Management Engine Interface driver, version 11. 13:29:59: Thread:8092(DETAIL) : AMT Discovery, Category: HECI Discovery Source: HECIDiscovery.cpp : CheckAMT Line: 85: Entering 13:29:59: Thread:8092(DETAIL) : ACU.dll, Category: SetCompatibilityMode Source: ACUDll.cpp : SetCompatibilityMode Line: 220: Set compatibility mode to 10.0. I have installed Intel Management Engine Components 11. I am running the ACUWizard with a local admin account. When I try to run the ACUWizard I receive the attached error message. M73 ThinkCentre and the CPU is Core™ i5-4590.
Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.I have a Lenovo. Select the box next to any updates you want to install, and then click Download and install. Updates with a blue information icon are optional.Ĭlick the update name for a description, version number, and file size. Updates with a yellow information icon are recommended. HPSA will automatically search for all the latest drivers for your NotebookĬlick My devices in the top menu, and then click Updates in the My PC or My notebook pane.Ĭlick Check for updates and messages to scan for new updates. If not, I suggest you download and run the HP Support Assistant from this Link. If the issue persists, this could be a hardware issue. This should make the computer to boot to BIOS. Now as soon as you power on the computer, start tapping/hitting the F10 key on the keyboard. If the issue still persists, then suggest you check if you can get to the BIOS by following the below steps:Ģ. Reconnect the power cable, mouse and keyboard and then power it on. Press and hold the power button on the computer for 15 seconds.ģ. power off the computer and disconnect all cables (Including power cable) from it.Ģ. Ley's try a power drain on your computer by following the below steps:ġ. The HECI is Host Embedded Controller Interface which helps the Windows operating system to communicate with the motherboard chipset inside the computer.
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